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A Day in the Life of an IT Network Technician



From intern to IT Network Technician, Sudeep is one of the many successful stories here at Safran Federal Systems. His day-to-day is almost never the same and each day presents itself with a different set of challenges. Let us take a dive into his journey and see how he is making an impact from the moment he steps into the office.

When beginning your career, being an intern allows you to gain real-world experience and develop the necessary skills when taking on a full-time position. You challenge yourself and discover new ways to problem solve, as well as meet new people who will help guide you along the way. Sudeep has been with the company for three and a half years, two of those as an intern.

From the start of his internship, Sudeep worked on assignments he would later be proficient in.  “I learned a lot when I was an intern, and my manager taught me all. I am still learning a lot from my team members and my manager.” 

Due to his learning mindset, consistency, and effectiveness in the office, Sudeep accepted a full-time position with us. Being handed all the tools he needed to succeed in his role, transitioning from intern to IT Network Technician felt like a smooth shift. “I had lots of new responsibilities [when being an intern] and then added a lot of tasks to my job after the internship…I support all my end users on a daily basis and users usually put in the tickets and we reach out to them to get the tickets resolved and anyone having issues with the internet or computer we get them resolved. We support any new users coming in and offboarding when leaving.”


Sudeep is passionate about his job and helping team members. Dannielle, one of our staff members who acknowledged Sudeep’s support, had some amiable words to say about him, “He is very knowledgeable about certain things that I didn't know as a newcomer. He’s an all-around good guy— we have a lot of them around here. If I have a problem, I know I can send him a note at night, in a panic, and he’s going to answer me. He’s very good at his job. We’re very lucky to have Sudeep.”

With various tasks at hand and running around to help resolve issues, Sudeep’s days are full of keeping things running smoothly and team members satisfied. With a grin, he happily expressed, “I love my job. I like coming in to work every day. I like the team members here and we have a great culture.” From starting as an intern to graduating and landing a job at a company he enjoys working at, we know Sudeep’s journey will be filled with success and much to look forward to.

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